Submitting a report about public space

Do you have a notification about, for example, waste, a defective waste container, pavement, cleaning, greenery, blocked sewers, public lighting, or pest control? Please provide the information to the municipality by phone (0297) 513 111. This can be done during office hours.

Phone report outside office hours  

If you are unable to submit the report through the website, you can contact us during office hours at (0297) 513 111.
Always report a dangerous situation or an urgent matter by phone. That way, we can take action as quickly as possible.
Is the report made after working hours or during the weekend? Please stay on the line until you are redirected.


It is important to provide a clear description of the report and give us as much information as possible. If we do not receive a complete request, it becomes more difficult for us to handle the report, especially if we cannot reach you to request further information.

Tips for submitting the report:

  • Ensure that you describe the report as fully and comprehensively as possible.
  • Include a clear location, numbers of waste containers or broken streetlights if applicable, and consider attaching clear photos.
  • Preferably include your contact information (name, phone number, or email address) in the report. This will allow us to reach out to you if we need more information. In most cases, you will also be kept informed about the progress of your report.
GDPR (General Data Protection Regulation)

If you submit an application or notification, the municipality requires your personal data. The municipality handles your personal data with care. The General Data Protection Regulation (GDPR) specifies how the municipality should handle your personal data.
The main rules are:

  • The personal data requested by the municipality is necessary for processing your application or notification.
  • The municipality registers and processes your data in a secure, confidential, and careful manner.
  • The municipality uses your data only for processing your application or notification (or something directly related to it).
  • Your personal data is not kept for longer than necessary for processing your application or notification.
  • Other organizations receive your data only if legally required.
  • If you ask, the municipality will inform you about the purpose and use of your data.
  • Please note that there may be some time between your notification and the resolution of your complaint. We cannot provide a specific timeframe because each notification follows a different procedure.